Eslam Danbel - Baseta.com Terms of Service

Important Announcement, Notice and Disclaimer

Baseta Company for Legal Services and Legal Consultancy, registered with the General Syndicate of Lawyers, announces that it provides legal services, legal consultancy, government procedures and document services, and real-estate asset management services, in accordance with the Egyptian laws and regulations governing each service. These Terms and Conditions were published in the Official Gazette of the Arab Republic of Egypt. Baseta provides its services in accordance with the following Terms and Conditions.

Article 1: Scope of Application and Definition of Services

1. These Terms and Conditions apply to the services provided by Baseta Company for Legal Services and Legal Consultancy (hereinafter referred to as the “Company” or “Baseta”), and to every person requesting or receiving any of its services (hereinafter referred to as the “Client” or “Service Applicant”).
2. Depending on the nature of each request, the services include legal practice and legal consultancy, document services, government procedures, translation services, transaction follow-up, real-estate asset management, and other services announced by the Company within the limits of its legal scope of work.
3. Procedures, documents, fees, professional charges, and completion times vary according to the type of service, the competent authority, and the nature of the transaction.
4. An advertisement for a service, or the publication of a price or description, does not by itself obligate the Company to accept or perform the service unless the request is accepted in accordance with its approved procedures and documentation.

Article 2: Methods of Providing Services and Representation Before Government Authorities

1. Services may be provided through the personal attendance of the concerned person before government authorities and various state bodies, where permitted by law.
2. Procedures may be carried out on behalf of the concerned person in their absence where representation is legally permitted and pursuant to a valid power of attorney or authorization permitting the required procedure.
3. Neither the Company nor any of its employees may undertake a procedure requiring a specific capacity, licence, or special power of attorney except within the limits permitted by law and the documents provided.
4. The Client must provide valid powers of attorney, authorizations, and required documents, and must ensure their validity and that the person issuing them has the required legal capacity.
5. The Client is responsible for the accuracy of the data and authorizations provided by them, without prejudice to the Company’s responsibility for its own acts and legal obligations.

Article 3: Advertisements, Inquiries and Quotations

1. Advertisements and informational materials published through the website, social media, printed materials, messages, or other communication channels are intended to introduce the Company, its services, their nature, prices, and general terms.
2. Advertisements, inquiries, negotiations, quotations, telephone conversations, or electronic communications do not, individually, constitute a final contract or binding acceptance by the Company to perform a service.
3. No amounts may be collected in the Company’s name solely on the basis of an advertisement, correspondence, or verbal agreement without following the approved request and payment procedures.
4. Acceptance of a service, contracting, and payment must be evidenced by the Company’s approved documents, according to the nature of the service and applicable law.

Article 4: Service Request and Contracting Procedures

1. The Company’s transactions are conducted in accordance with its approved procedures and documents and according to the nature of each service. As applicable, the procedures include:
2. Submitting a service request and recording the Client’s details and the type of service requested.
3. Determining the consideration, fees, and expenses related to the service, and issuing a payment order or document specifying the details and amount due.
4. The Company’s approval to provide the service, according to its nature and acceptance requirements.
5. Completing the required documents and providing a power of attorney or authorization where necessary.
6. Paying the consideration through an approved method and issuing a receipt or proof of payment.
7. Signing the relevant service agreement form or completing the service-specific documents where required.
8. The foregoing sequence does not replace any procedure or document required by law or by the nature of the service. The Company’s approved documents shall be relied upon to evidence contracting, payment, and acceptance of performance.

Article 5: Persons Authorized to Act in the Company’s Name

1. Services may be requested, contracts concluded, or funds collected in Baseta’s name only through its approved offices and branches, its legal representative or manager, or a person duly authorized or empowered by a valid authorization or power of attorney covering the required act.
2. An intermediary, representative, marketer, or any person dealing with the public is not considered a representative of the Company or authorized to contract or collect funds merely because they use the Company’s name or logo or advertise its services.
3. The Client must verify the capacity of the person they deal with and the validity of payment documents issued by the Company.
4. Agreements or amounts delivered outside the Company’s approved procedures and documentation do not, by themselves, create an obligation on the Company, without prejudice to third-party rights established by law or the Company’s responsibility for any act proven to have been carried out by a person legally representing it.

Article 6: Data and Documents Provided by the Client

1. The Client must provide accurate, complete, and up-to-date information and ensure that submitted documents are valid, current, and accurate, as applicable.
2. The Client acknowledges being aware of the nature, details, and requirements of the service and having reviewed the applicable fees, professional charges, and expenses before accepting performance.
3. The Client bears legal responsibility for information and documents they provide if they are proven to be inaccurate, forged, or to conceal material information related to the service, in accordance with the law.
4. If the Client submits invalid or forged documents, or documents containing unauthorized erasures or amendments, the Company may suspend the service, refuse to continue it, and take the necessary legal measures.
5. The Company may request additional documents, clarifications, or completion of requirements where the nature of the service so requires or the competent authority requests them.
6. The Company’s services may not be used for an unlawful purpose or to submit misleading information to any authority.

Article 7: Prices, Fees and Professional Charges

1. Depending on the nature of the service, published or agreed prices may include government fees, official expenses, service charges, the Company’s professional fees, and delivery or transportation expenses.
2. Before performance begins, the Client must review the breakdown of the amount due and pay the specified amounts in accordance with the request documents.
3. The Company may amend prices for new services or future delivery and transportation charges, provided that the applicable consideration is disclosed before the new request is accepted.
4. The Client may not assume that a previous price will continue to apply to a new or additional service, or use prices or fees applied in other transactions as a basis for comparison.
5. Future price changes do not alter the consideration agreed for an existing accepted request, except in accordance with the agreement and the law.

Article 8: Performance and Service Timelines

1. Performance begins after the Company accepts the request, the documents and requirements are completed, and the amounts due are paid, according to the nature of the service.
2. Announced completion periods are calculated based on actual working days. Weekly holidays and official holidays are excluded unless otherwise agreed or the applicable legal rules require otherwise.
3. The Company does not guarantee completion within a specified period where performance depends on a government, administrative, or judicial authority, or on the completion of documents or approvals by third parties.
4. To the extent permitted by law, the Company is not responsible for delays arising from the procedures or decisions of competent authorities, review periods, requests to complete requirements, or administrative or security reasons beyond its control.
5. The Company undertakes to exercise the requisite professional care in performing services it has accepted, but this does not constitute a guarantee that a particular decision will be issued by a government or judicial authority.

Article 9: Transaction Follow-up and Notifications

1. The Client must provide accurate and up-to-date contact details enabling the Company to communicate with them.
2. The Client is responsible for following up on their request and providing any requested information or documents within the appropriate time limits.
3. If the competent authority requires the concerned person to attend in person, provide an additional document, or complete a particular procedure, the Company shall notify the Client when the necessary information is available to it.
4. Telephone or electronic notification does not replace any formal notice that the law requires to be served through a prescribed method.
5. Failure of a message to arrive or inability to contact the Client may not be treated as a waiver of any right granted to the Client by law.

Article 10: Decisions of Government and Administrative Authorities

1. Government and administrative transactions are subject to the jurisdiction of the decision-making authority and to the laws and regulations governing them.
2. The competent authority may reject or suspend an application, request completion of requirements, retain documents, or take any other action within its legal jurisdiction.
3. The Company is not responsible for a decision issued by the competent authority where the decision does not arise from an error attributable to the Company. The Company’s responsibility is limited to its actual obligations in performing the service.
4. If the competent authority requires the concerned person to attend in person, the Client must attend once notified. The Company may not substitute for the Client in a procedure that does not permit representation.
5. If rejection or inability to perform the service results from information, documents, or reasons attributable to the Client, the financial consideration shall be settled according to the nature of the service, actual expenditure, published terms, and applicable law.

Article 11: Withdrawal, Cancellation and Refunds

1. If the Client requests cancellation or withdrawal after performance has begun, the work completed and fees, expenses, and professional charges incurred shall be assessed according to the nature of the service, the agreement, and the law.
2. Refunds or non-refunds are not determined absolutely merely because the Client withdraws. Settlement shall depend on the work actually performed, the nature of official fees, the contractual terms, and rights granted by law.
3. If the service cannot be performed for a reason attributable to the Client, including failure to provide required documents or provision of inaccurate information, settlement shall be made in accordance with the agreed terms and applicable law.
4. If the service cannot be performed for a reason attributable to the Company, amounts due to the Client shall be settled in accordance with the agreement and the law, taking into account work already performed.
5. Amounts paid for a previous request may not be deducted from the consideration for a new or additional service unless the Company agrees in writing or the law requires otherwise.
6. No provision of this Article may be interpreted to deprive the Client of a refund or compensation right granted under a mandatory rule of law.

Article 12: Documents, Originals and Retention

1. The Client must provide the documents required to perform the service and specify whether they are originals or copies. Receipt of documents shall be recorded whenever the nature of the transaction requires it.
2. The Company may retain documents related to the service for the period necessary for performance, completion of requirements, delivery, or compliance with legal obligations, taking into account the nature of the documents and data-protection requirements.
3. Copies or documents no longer needed may be disposed of after expiry of the announced retention period or the legally required period, whichever applies, using a method appropriate to the nature of the document.
4. An original document, or a document that must legally be retained or returned to its owner, may not be destroyed except in accordance with the law and in a manner that preserves the Client’s rights.
5. Delivery of documents completed by the Company may be withheld pending settlement of financial obligations due and related to the service, to the extent permitted by law.
6. Documents shall be delivered only to the person legally entitled to receive them or to a person holding a valid power of attorney or authorization permitting receipt.

Article 13: Loss of or Damage to Documents

1. The Company shall exercise appropriate professional care in safeguarding documents received from Clients.
2. If a document is proven to have been lost or damaged due to an act attributable to the Company, the matter and any compensation shall be handled in accordance with the law, the nature of the document, and the proven actual damage.
3. Any compensation limit in a service request form may not be interpreted to exclude liability that cannot legally be excluded by agreement or to diminish rights granted to the Client under mandatory rules.
4. The Client must notify the Company upon discovering any loss, damage, or discrepancy in documents and provide what is necessary to verify the incident.

Article 14: Civil Status Services and Issuance of Documents

1. The Company’s role in document services is limited to procedures within the agreed service, including submitting applications for available official records and documents in accordance with the law.
2. The government authority maintaining the relevant register is responsible for issuing documents and determining their contents and the information they contain.
3. The Company may not amend official records or correct official data on its own initiative. Corrections must be made before the competent authority in accordance with legal procedures.
4. If an error appears in a document issued by a government authority, correction shall be handled under the applicable rules and procedures. The Company is not responsible for an error not attributable to it.
5. The Client must review the material information they provide and notify the Company of any instructions or discrepancies before the application is submitted.

Article 15: Translation Services

1. The Client must provide in writing names, data, and translation instructions where they are important to how information is to be represented in documents.
2. The Client is responsible for the accuracy of the information and names they provide, while the translation service provider must observe the agreed professional standards.
3. If a government or official authority requires a particular method for spelling a name, ordering letters, or recording information, the translation or document shall comply with that authority’s requirements.
4. Instructions that violate the law, public order, or the requirements of the competent authority may not be carried out.
5. Errors for which the Company is proven responsible shall be addressed in accordance with the agreement and the law.

Article 16: Transportation, Delivery and Delivery Times

1. Transportation and delivery fees shall be specified before accepting a service that requires them.
2. If the service includes one trip for delivery or performance, the appointment shall be arranged with the Client.
3. If the Client fails to attend at the agreed time or delivery becomes impossible for a reason attributable to the Client, a new appointment may be arranged subject to the announced fee for repeating the service.
4. The Client may collect documents from the Company’s office where the nature of the service permits, after completing the required procedures and paying amounts due.
5. Periods required by government authorities or for external correspondence are not included in any delivery period undertaken by the Company.

Article 17: Company Obligations and Right to Suspend a Service

1. The Company shall perform services it has accepted according to their nature, the relevant agreement, and applicable legal rules.
2. The Company may suspend a service or refuse to continue it if invalid documents, materially misleading information, absence of necessary authorization, or a legal, security, or administrative impediment to performance is identified.
3. The Company may refuse or suspend a service for legitimate professional, legal, security, or administrative reasons, while notifying the Client and settling amounts according to the work performed, the agreement, and the law.
4. Suspension of a service does not exempt the Company from refunding any amount legally due to the Client.
5. This Article may not be interpreted as granting the Company an absolute right to terminate a contract without regard to the rights and obligations arising from it.

Article 18: Client Responsibility for Their Own Arrangements and Obligations

1. The Client must review the requirements of the service and the effects it may have on their personal or commercial transactions.
2. The Company is not responsible for obligations or arrangements independently created by the Client with third parties, unless they result from the Company’s breach of its obligations.
3. The Client must undertake procedures falling within their personal responsibility, including attendance, signing, submitting documents, or paying fees required by law.
4. This Article does not exempt the Company from liability for an error, negligence, or contractual breach attributable to it where established in accordance with the law.

Article 19: Data Protection and Confidentiality

1. The Client’s data and documents shall be used to the extent necessary to provide and follow up on the service and comply with related legal obligations.
2. The Company shall maintain the confidentiality of information and documents accessed in the course of its work in accordance with the law and applicable professional obligations.
3. Data may be shared with a government authority, service provider, or authorized person to the extent necessary to fulfil the request or where legally required.
4. The Client must provide accurate contact details and notify the Company of any material change affecting performance of the service.
5. Client data may not be used for unlawful purposes or beyond a legally permitted basis.

Article 20: Complaints and Dispute Resolution

1. The Client may submit a complaint regarding a service through the Company’s published official communication channels.
2. The Company shall review the complaint and related documents and respond in light of the circumstances and the agreed obligations.
3. Disputes concerning the services are subject to Egyptian law and the jurisdiction of the courts as determined by law.
4. Submitting a complaint does not prevent either party from applying to the competent administrative or judicial authorities.
5. These Terms and Conditions may not be interpreted to deprive the Client of access to justice or of any protection granted by law.

Article 21: Amendments to the Terms and Conditions

1. The Company may update these Terms and Conditions as necessary to develop its services or reflect legal or regulatory changes.
2. The updated version shall be published on the website with the date of update.
3. Amendments apply to new requests from their effective date. Existing requests remain subject to the terms governing them at the time of contracting, unless the parties validly agree otherwise or the law requires a different rule.
4. Amendments do not affect acquired rights or obligations that arose before the amendment.

Article 22: General and Final Provisions

1. These Terms and Conditions form part of the framework governing dealings with the Company and supplement the service request form, contract, and approved documents specific to each service.
2. In the event of a conflict between these Terms and Conditions and a mandatory legal provision, the applicable legal provision shall prevail.
3. If any provision is found invalid or unenforceable, the remaining provisions shall not necessarily be invalidated, provided they can be applied independently.
4. Services and transactions are subject to the relevant Egyptian laws according to the nature of each service.
5. By signing a service request form or accepting electronically through the approved method, the Client acknowledges that they were given the opportunity to review the relevant Terms and Conditions and prices before contracting, in accordance with applicable law.

Publication Statement These Terms and Conditions were published in the Official Gazette of the Arab Republic of Egypt. To review the services, submit a request, or contact the Company, please visit the official website, request the service at its offices, or contact its legal or authorized representatives, or call only the telephone numbers published on the page. Baseta Company for Legal Services and Legal Consultancy

Changes / Modifications

Informational Purposes Only

No Attorney-Client Relationship

No Attorney-Client Privilege

Prohibited Uses

Third-Party websites

Consent to Receive E-mail from Eslam Danbel

Intellectual Property

Disclaimer of Warranties

Limitation of Liability

Indemnity

Termination

Entire Agreement; Amendment

Severability; Waiver

Assignment

Relationship

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